Frequently Asked Questions

Find answers to common questions about Happy Hour Casino, gaming regulations, and our services

Happy Hour Casino is located in the heart of Nepalgunj, Nepal, approximately 135 km from Lucknow, via excellent road infrastructure and cross-border access through the Rupaidiha land port. Nepalgunj is easily accessible from major northern Indian cities and serves as a gateway to western Nepal.

Travel from India is hassle-free. Guests can use roadways via the expanded four-lane Nepalgunj–Kohalpur highway, or cross through the Rupaidiha land port, which connects directly to Indian transport networks, including rail and bus services via Lucknow and Gonda. Indian and Nepalese nationals are allowed cross-border passage without restrictions.

The airport's new terminal is nearing completion, with 95% of construction done, and trial operations expected within a month. Despite a December 2025 deadline, officials anticipate an earlier completion by August–September 2025, offering enhanced travel convenience.

Nepalgunj Airport is a crucial hub for pilgrims heading to Mount Kailash and Mansarovar via the Simikot–Hilsa route. It also serves remote areas in western Nepal, acting as an essential aviation gateway for both religious and regional travel.

Bageshwori Temple: A revered Hindu temple dedicated to Goddess Durga, featuring a unique shrine of Shiva with a mustache—one of its kind in Nepal. It holds deep cultural and spiritual value. Other attractions include jungle safaris in nearby Bardia region, vibrant local markets, and cultural showcases that offer immersive family experiences.

Yes, Happy Hour includes premium amenities designed for comfort and convenience: On-site lodging options (hotel rooms & suites), Spa, bars, and leisure spaces, The region's largest swimming pool and a helipad for VIP access.

Our exclusive membership structure includes: Gold - Includes welcome game credits, priority check-in, and access to selected gaming areas. Platinum - Builds upon Gold with spa and dining discounts, and room upgrades. Diamond - Offers concierge services, VIP lounge access, full-suite privileges, and elite loyalty rewards.

Absolutely! Enjoy world-class gaming while your family explores local highlights, such as sacred temples, cultural markets, relaxing pool spaces, and safari adventures. Happy Hour Casino balances luxury thrills with family-friendly offerings.

You must be 21 years or older to enter and play at Happy Hour Casino. This aligns with legal regulatory standards in Nepal, where licensed casinos allow gaming only for foreign nationals and enforce strict age verification.

No. Nepali citizens are strictly prohibited from entering or gambling in licensed casinos. Gambling in such establishments is only permitted for foreign nationals and non-resident Nepalis holding valid identification. Casinos must verify this through passport checks.

Guests must present a valid passport (foreign nationals and non-resident Nepalis) and proof of age (21+). Entry is strictly denied to locals and those underage, in compliance with Nepal's legal framework.

Absolutely. We uphold responsible gaming practices to ensure a safe and enjoyable experience. Guests can: Set deposit and time limits on their play, Request self-exclusion if they feel they need a break, Receive assistance from trained staff for awareness and support. These align with global standards aimed at helping players stay in control.

Self-exclusion allows guests to voluntarily ban themselves from our facilities for a set period. During this time: Entry is denied—even if attempted, Winnings or credits may be suspended, Staff are trained to uphold exclusion restrictions diligently.

Happy Hour Casino operates under a rigorous regulatory license from the Ministry of Culture, Tourism, and Civil Aviation. We employ: Verified, fair games from trusted providers, Secure software systems, Regular audits and compliance checks, including licensing adherence.

There is a 15% withholding tax on winnings for foreign tourists, deducted at the time of payout. Casinos also pay a 30% tax on net profit as part of the regulatory framework.

Yes. Traditional card games played casually during festivals like Dashain are culturally accepted and legal. However, these informal home games differ from casino-style gambling, which remains prohibited for locals.

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