KYC & AML Compliance

Maintaining the highest standards of security, transparency, and legal compliance

Effective Date: 15th Aug 2025

Last Updated: 15th Aug 2025

At Happy Hour Gaming Club, we are committed to maintaining the highest standards of security, transparency, and legal compliance. As part of this commitment, we strictly follow Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations to protect our players, partners, and the integrity of our platform.

This policy outlines how we collect, verify, and safeguard player information to prevent fraud, money laundering, and other unlawful activities.

1. Purpose of KYC & AML

Our KYC & AML program is designed to:

  • Verify the identity of our players
  • Prevent underage and unauthorized gambling
  • Detect and deter money laundering, terrorist financing, and fraudulent activity
  • Ensure compliance with international financial regulations and licensing authorities

2. Identity Verification (KYC)

When you register or make significant transactions, we may require:

  • Proof of Identity – Valid government-issued ID (passport, driver's license, national ID card)
  • Proof of Address – Utility bill, bank statement, or government correspondence (not older than 3 months)
  • Proof of Payment Method – Screenshot, card copy, or e-wallet confirmation to verify ownership

We reserve the right to request additional documents if necessary. Failure to provide required documents may result in account suspension or closure.

3. Customer Due Diligence (CDD)

We apply different levels of due diligence:

  • Standard CDD – For most players during account creation and first deposit
  • Enhanced Due Diligence (EDD) – For high-value transactions, VIP players, or players from high-risk jurisdictions. This may include source of funds verification
  • Ongoing Monitoring – Regular checks on transactions and gaming behavior to detect unusual or suspicious activity

4. AML Monitoring & Reporting

We continuously monitor player activity to identify red flags, including but not limited to:

  • Large, sudden deposits followed by minimal gameplay
  • Multiple accounts created with the same identity or IP
  • Frequent withdrawals without proportional gaming activity
  • Use of anonymous payment methods or cryptocurrencies without proper verification

Suspicious transactions may be reported to relevant authorities in compliance with applicable laws.

5. Transaction Limits & Restrictions

  • Players may face deposit, withdrawal, or wagering limits until verification is completed
  • Unverified accounts may have restricted access
  • We reserve the right to delay or block withdrawals until KYC checks are satisfied

6. Data Protection

  • All KYC documents are stored securely and treated with strict confidentiality
  • We comply with data protection laws such as GDPR/CCPA where applicable
  • Information is shared only with authorized regulatory authorities if legally required

7. Player Responsibilities

By using our Services, players agree to:

  • Provide accurate, up-to-date personal information
  • Not use the platform for unlawful or fraudulent purposes
  • Cooperate with any KYC/AML requests on time

Failure to comply may result in account termination and forfeiture of funds.

8. Training & Compliance

  • Our staff is trained regularly on AML/KYC procedures and reporting obligations
  • Internal audits and compliance checks are performed to maintain high standards
  • We cooperate fully with financial regulators and law enforcement agencies

9. Changes to Policy

We may update this policy to reflect regulatory requirements or internal procedures. Updates will be posted with a revised "Last Updated" date.

10. Contact Us

For questions regarding KYC & AML compliance, please contact:

Happy Hour Gaming Club

🌐 Website: www.happyhourplay.com

📧 Email: support@happyhourplay.com

📞 Phone: +977 9805521043

📍 Address: Unit No.08, Ward No. 02 Bageshwori Tole Surkhet Road, Nepalgunj 22900

Last updated: 15th Aug 2025

© 2025 Happy Hour Gaming Club. All rights reserved.

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